Privacy Policy

Last Updated: March 11, 2025

Introduction

At Agent99 Labs Inc. ("Agent99," "we," "us," or "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.

Information We Collect

We may collect information about you in various ways. The information we may collect includes:

  • Personal Data: Name, email address, phone number, company information, and other contact details you provide.
  • Usage Data: Information about how you use our website and services, including browsing patterns, feature usage, and interaction with our platform.
  • Content: Images, media, and other content you upload or create using our services.
  • Payment Information: We use Stripe as our payment processor. When you make a payment, your credit card details are processed directly by Stripe, and we do not store your full credit card information on our servers. We may store limited payment information such as billing address and the last four digits of your credit card for record-keeping purposes.
  • Device Information: IP address, browser type, operating system, and other technical information about the device you use to access our services.

How We Use Your Information

We use the information we collect for various business and commercial purposes, including:

  • To provide, maintain, and improve our services
  • To process transactions and send related information
  • To send administrative information, such as updates, security alerts, and support messages
  • To respond to your comments, questions, and requests
  • To personalize your experience and deliver content relevant to your interests
  • To monitor and analyze trends, usage, and activities in connection with our services
  • To detect, investigate, and prevent fraudulent transactions and other illegal activities
  • To comply with legal obligations and enforce our terms of service

Information Sharing and Disclosure

We may share your information in the following situations:

  • With Service Providers: We may share your information with third-party vendors, service providers, and contractors who perform services on our behalf. This includes Stripe, our payment processor, which handles all payment transactions and credit card processing.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • With Your Consent: We may share your information with your consent or at your direction.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

  • The right to access personal information we hold about you
  • The right to request correction of inaccurate personal information
  • The right to request deletion of your personal information
  • The right to object to processing of your personal information
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Agent99 Labs Inc.

Email: hello@agent99.ai